VE-8 Driver Ver.1.0.0 for Windows® 8/8.1
(Note)
In no event shall Roland Corporation ("Roland") be liable to end-users for any damages whatsoever, including but not limited to financial damages for loss of business profits or business information arising from the use of, or inability to use this product. The foregoing provision is effective even if Roland has been advised of the possibility of such damages.
* | All files and other material contained in this folder are copyrighted by the Roland. Any alteration, modification, duplication, distribution, or reproduction of this material is prohibited. Additionally, Roland reserves the right to make changes to these programs and files without prior notice. |
* | Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. |
* | ASIO is a trademark and software of Steinberg Media Technologies GmbH. |
* | All product names mentioned in this document are trademarks or registered trademarks of their respective owners. |
This is the VE-8 driver for Microsoft® Windows® 8/8.1.
- This driver also supports ASIO(Steinberg Audio Stream I/O Interface).
* | When using a touch-enabled PC, replace the words "click" and "right-click" in this document with "tap" and "press and hold", respectively. |
- Operating System
- Microsoft® Windows® 8/8.1 (64-bit Edition/32-bit Edition)
* | This driver will not work on Windows RT. |
- Computer
- Windows-compatible PC equipped with USB port
* | Intel chipset is recommended. |
* | VE-8 may not perform to its full specs when used with an added USB 2.0 interface card. |
* | This product cannot be used with a USB 3.0 port that is not compatible with USB 2.0 specification. |
* | If this product does not work correctly when connected to a USB 3.0 port, you will need to connect it to a USB 2.0 port. |
* | Even if connected to a USB 3.0 port, the performance of the product will not change. |
* | This driver cannot be used in a virtual Windows environment, such as Hyper-V or Virtual PC. |
* | Mac computers running Microsoft Windows are not supported. |
- Sound interruption or other less-than-perfect outcomes may be experienced if your computer's performance and specifications are somewhat inadequate. The types of applications you use and the way in which you use them can also influence the experience you receive.
- If the PC is started up while the VE-8 is still connected to the PC with its power turned on, the driver may not be loaded properly and you may not be able to use the VE-8. In such cases, connect the VE-8 to another USB port or turn on the power of VE-8 after the PC starts up.
- If the VE-8 does not work correctly after resuming from Sleep mode, you should exit all applications that use the VE-8, and then turn the power of the VE-8 off and on again.
- If the USB cable is disconnected and reconnected while the VE-8 is in use, or if the power of the VE-8 is turned off, then on again, it may stop operating correctly. If this occurs, after resuming, you should exit all applications that use the VE-8, and turn the power of the VE-8 off, then on again.
- If your computer was experiencing a heavy processing load, such as when accessing a CD-ROM Drive or network while the VE-8 was being used, the VE-8 may no longer operate correctly. If this occurs, stop the playback or recording, then try starting playback or recording over again. If you are still unable to play back or record, quit all programs that are using the VE-8, then turn the VE-8 off and then on again.
- Audio clicks and pops may occur during playback or recording if you connect or disconnect other USB devices (such as USB memory) or turn another USB device on/off while using the VE-8.
- In some cases, you may not obtain the expected level of performance if you're using a USB-connected hard disk at the same time as the VE-8. Do not use a USB-connected hard disk as the storage destination for the audio that you're playing back or recording.
* | To reinstall or update the driver, refer to "To reinstall." |
- Start up Windows with all USB cables disconnected.
(except for keyboard and mouse)
- Exit all applications before you begin the installation.
- On the Start screen, click the Desktop.
- Double-click the Setup icon.
* | If a confirmation screen regarding Windows SmartScreen appears, click [Run anyway]. |
- A confirmation screen regarding User Account Control will appear, click [Yes].
- The message "VE-8 Driver will be installed on your computer. ---" will appear. Click [Next].
* | If any other message appears, follow the directions of the message. |
- Click [Next] to begin installation.
- If a dialog box regarding Windows Security appears, click [Install].
- The message "Ready to install the driver. ---" will appear.
* | If any other message appears, follow the directions of the message. |
- Use a USB cable to connect the VE-8 to your computer, then turn on the VE-8.
The driver will be installed automatically.
- When the "Installation has been completed." message appears, installation has been completed.
Click [Close] to close the "Driver Setup" dialog box.
- If the "System Settings Change" dialog box appears, click [Yes] to restart Windows.
- Refer to "Before you begin," and make the necessary settings for using the VE-8. You won't be able to use the VE-8 unless you make these settings.
* | If you are unable to use the VE-8 after connecting it, it's possible that a problem has occurred. Refer to "Troubleshooting." |
In order to obtain optimal performance from your applications, specify the input/output device for your applications as described below. (For details on making these settings, refer to the owner's manual for your application.)
* | Ensure that the VE-8 and the application are set to the same sampling frequency. If the sampling frequency settings do not match, error messages may be displayed and recording/playback errors may occur. |
* | If you are unable to select the VE-8 device, a problem may have occurred. Refer to "Troubleshooting." |
Audio input/output device
Of the total audio input/output channels provided by the VE-8, there are 2 INs and 2 OUTs
- [WAVE OUT Devices]
- OUT (VE-8)
* | If you've specified a different name in the "Sound" settings of the Control Panel, the name you specified will be displayed. |
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- [WAVE IN Devices]
- IN (VE-8)
* | If you've specified a different name in the "Sound" settings of the Control Panel, the name you specified will be displayed. |
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- [ASIO device]
- When using the VE-8 with an ASIO-compatible application, select "VE-8" as the ASIO setting for your application.
* | To prevent an audio feedback loop or double monitoring, make settings on your application to turn monitoring off. |
* | The VE-8 main unit does not support ASIO Direct Monitor, but if you use Cubase, by enabling Direct Monitoring in the Cubase setting, you can prevent loop oscillation of audio equipment and duplicate monitoring. |
* | When using the VE-8 with ASIO, we recommend that you set your application so that it does not use the Microsoft GS Wavetable Synth. (In order to decrease the load, and for convenience when changing Audio Buffer Size of the driver.) |
Set VE-8 as the default device to allow its use in "Music" and Windows Media Player.
- Open "Control Panel," click "Hardware and Sound," and then click "Sound."
* | If the icon view is selected for the Control Panel, click "Sound." |
- In "Playback," right-click VE-8's "OUT," and choose "Set as Default Device."
* | If the above WAVE ports cannot be selected, a problem may have occurred. Refer to "Troubleshooting." |
- Similarly, in "Recording," right-click VE-8's "IN," and choose "Set as Default Device."
* | If the above WAVE ports cannot be selected, a problem may have occurred. Refer to "Troubleshooting." |
- Click [OK] to close "Sound."
- When changing driver settings, always make sure to first quit all applications using the VE-8. This is unnecessary when only checking the settings.
* | Exit not just Desktop applications but Windows Store Apps as well.Please wait for about 10 seconds until these applications exit completely. |
* | If the Windows monitoring function is enabled, it won't be possible to change the driver settings. Refer to "Could the Windows monitoring function be enabled?" and disable monitoring. |
- Open the Start screen or Apps view and click "VE-8."
* | If the VE-8 does not exist in the Start screen or Apps view, open the "Control Panel," change the "View by:" setting to icons (Large icons or Small icons), and then click "VE-8." |
- The "VE-8 Driver Settings" dialog box will appear.
- To modify the settings, make the changes and click [OK]. To simply check the settings, be sure to click [Cancel] after viewing the settings.
- Audio Buffer Size
- You can adjust the audio input/output buffer size. (By default, this will be the sixth position from the left.)
- Decreasing the buffer size will shorten the latency and improve realtime performance, but might make it more likely that you will experience audio clicks and pops, depending on your computer's processing power and the song data load.
Increasing the buffer size will lengthen the latency, but will make audio streaming more stable, and it will be less likely for audio clicks and pops to occur.
- In general, you'll probably want to decrease the buffer size for better realtime performance if you're playing a software synthesizer in real time, or if you're monitoring an audio input that's being passed through your DAW software.
Conversely, you can increase the buffer size to prevent audio clicks and pops if you're recording or playing back song data that contains numerous tracks and presents a heavy processing load.
- By changing the buffer size as appropriate for your situation, you can obtain the right balance between realtime performance and audio streaming stability.
* Note!
If you use an application with an audio equipment test function, after changing the buffer size, carry out a test.
- ASIO Buffer Size
- This is the minimum buffer size that can be set by the ASIO application.
* | Depending on the application you're using, there may be other buffer sizes that can be set in addition to the minimum buffer size, and the buffer size shown here might not match the actual buffer size. For details on setting and checking the buffer size, refer to the owner's manual for your application. |
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- "Show README" button
- This button displays the README file (this document).
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- Information
- This field shows the driver version.
- Delete the driver as described in "To uninstall."
- Install the driver as described in "Installation."
- Start up Windows with all USB cables disconnected.
(except for keyboard and mouse)
- Exit all applications before you begin the uninstallation.
* | Exit not just Desktop applications but Windows Store Apps as well.Please wait for about 10 seconds until these applications exit completely. |
- Open "Control Panel" and click "Uninstall a program."
* | If the icon view is selected for the Control Panel, click "Programs and Features." |
- In the list, choose "VE-8 Driver", and click "Uninstall/Change."
- If a dialog box regarding User Account Control appears, click [Yes].
* | If you are asked to enter the password for an administrative account, sign in to Windows as a user whose Account Type is Administrator, and then perform the uninstallation. |
- The display will indicate "The installed VE-8 Driver will be uninstalled." and click the [OK].
- When the message "Uninstallation was completed." is displayed, click [OK] to restart Windows.
- Are you signed into Windows with the appropriate user rights?
- You must sign in to Windows as a user whose Account Type is Administrator.
* | For more information regarding this, consult your computer system administrator. |
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- Was the driver installed correctly?
- If you can't use the VE-8 even though you've installed the driver, the driver might not be installed correctly. Use the procedure described in "To reinstall" to reinstall the driver.
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- Could the VE-8 be in use by other software?
- Exit all applications that are using the VE-8, and turn the power of the VE-8 off, then on again.
If this does not solve the problem, use the procedure described in "To reinstall" to reinstall the driver.
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- Is the VE-8 WAVE device name displayed?
- If the device name is not displayed, exit all applications that are using the VE-8, and turn the power of the VE-8 off, then on again.
If this does not solve the problem, use the procedure described in "To reinstall" to reinstall the driver.
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- Did the computer enter a Sleep mode while the VE-8 was connected with its power turned on?
- If the VE-8 does not work correctly after resuming from Sleep mode, you should exit all applications that use the VE-8, and then turn the power of the VE-8 off and on again.
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- Was the USB cable disconnected and reconnected while the VE-8 was being used, or was the power of the VE-8 turned off, then on again?
- If the USB cable is disconnected and reconnected while the VE-8 is in use, or if the power of the VE-8 is turned off, then on again, it may no longer operate correctly. If this occurs, exit all applications that are using the VE-8, and turn the power of the VE-8 off, then on again.
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- If the PC is started up while the VE-8 is still connected to the PC with its power turned on, the driver may not be loaded properly and you may not be able to use the VE-8.
- In such cases, connect the VE-8 to another USB port or turn on the power of VE-8 after the PC starts up.
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- Could you have connected the VE-8 to a different USB port?
- If you connect the VE-8 to a different USB port, the operating system may automatically add a number to the beginning of the device name.
Even if this occurs, it will not cause any problems with the operation of the VE-8.
* | If you want to restore the device name that does not have this added number, connect the VE-8 to the same USB port as when you installed it, or reinstall the driver as described in "To reinstall." |
- Is it being used by Windows Store Apps?
- The driver settings cannot be changed while it is being used by an application.
- Exit not just Desktop applications but Windows Store Apps as well. Please wait for about 10 seconds until these applications exit completely.
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If the Windows monitoring function is enabled, it won't be possible to change the driver settings.
- Refer to "Could the Windows monitoring function be enabled?" and disable monitoring.
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- Was the driver installed correctly?
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- Could the VE-8 be in use by other software?
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- Did you make settings as described in "Before you begin" so that the VE-8 driver could be used?
- The VE-8 cannot be used unless you make these settings. Refer to the sections on "Before you begin."
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- Could you have entered Sleep mode during playback or recording?
- If the VE-8 does not work correctly after resuming from Sleep mode, you should exit all applications that use the VE-8, and then turn the power of the VE-8 off and on again.
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- During playback or recording, did you turn the power of the VE-8 on/off, or disconnect and reconnect the USB cable?
- If you turn the power of the VE-8 on/off or disconnect and reconnect the USB cable during playback or recording, the VE-8 will no longer be able to play back or record. Stop playback or recording, and then start playback or recording once again. If you are still unable to play back or record, quit all programs that are using the VE-8, then turn the VE-8 off and then on again.
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- Try adjusting the audio buffer size of the driver
- If the size of the driver's audio buffer is too small, sound may not be produced, or it may be impossible to carry out normal playback and recording.
- In such cases, you should refer to "To change the settings," and increase the size of the buffer.
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- Could you have turned down the volume of the device or application in the Volume Mixer?
- The system's Volume Mixer lets you adjust the volume for each device or application.
- Open the "Control Panel," and switch "View by:" to "Category."
- Click "Hardware and Sound," and then click "Adjust system volume."
- The Volume Mixer will appear. From the "Device" pulldown menu, choose the device that you're using for playback, and adjust the volume.
* | Alternatively you can open the Volume Mixer by right-clicking the speaker icon located in the lower right of the Desktop and choosing "Open Volume Mixer." |
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Are you using voice communications software?
- If you're using voice communications software, the volume of the audio device might be automatically adjusted according to the status of communications.
If so, disable automatic volume adjustment as follows.
- Open "Control Panel," click "Hardware and Sound," and then click "Sound."
* | If the icon view is selected for the Control Panel, click "Sound." |
- In the "Communications" tab, change the setting of the item "When Windows detects communications activity" to "Do nothing."
- Click [OK] to close "Sound."
Problems may be solved by making the settings shown below.
- Try adjusting the audio buffer size of your software
- If your software allows you to adjust the audio buffer size, try changing the setting.
- Normally, clicks and pops can be eliminated by increasing the buffer size.
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- Try adjusting the audio buffer size of the driver
- If your software does not allow you to adjust the buffer size, or if adjusting the buffer size in your software does not solve the problem, you may be able to solve the problem by changing the driver’s audio input/output buffer size.
- Try adjusting the buffer size as described in "To change the settings."
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- Try updating the driver of your display adaptor
- You may be able to eliminate clicks and pops by updating the driver for the display adaptor installed in your computer.
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- Windows Update / Microsoft Update
- You may be able to solve the problem by updating your system with "Windows Update" or "Microsoft Update" provided by Microsoft.
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- Check the power management settings
- Open "Control Panel," click "System and Security," and then click "Power Options."
* | If the icon view is selected for the Control Panel, click "Power Options." |
- In "Choose or customize a power plan," choose "High performance."
* | If the "High performance" plan is not shown, click "Show additional plans." |
- In the High performance area, click "Change plan settings."
- Click "Change advanced power settings."
- In the Advanced Settings, click the “+” symbol for "Hard Disk," and click the “+”symbol for "Turn off hard disk after" to open it.
- Click "Setting (Minutes)," and click the down arrow to change the setting to "Never."
- Click [OK] to close the Power Options window.
- Close the "Edit Plan Settings" screen.
- "Performance Options" settings of System Properties
- Open "Control Panel," click "System and Security," and then click "System."
* | If the icon view is selected for the Control Panel, click "System." |
- At the left, click "Advanced system settings."
- If a dialog box regarding User Account Control appears, click [Yes].
* | If you are asked to enter the password of an Administrator account, sign in to Windows as a user whose Account Type is Administrator, then perform the settings again. |
- Click [Settings] of the Performance section, and then click the [Advanced] tab.
- Select "Background services," and click [OK].
- Click [OK] to close "System Properties."
- Do the sample rate settings match?
- You must set the sampling frequency that's been specified through the audio settings of the application so it matches the VE-8's sampling frequency.
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Could the Windows monitoring function be enabled?
- If the Windows monitoring function is enabled, the input sound might be heard in duplicate (doubled), or a feedback loop (oscillation) might occur.
If so, disable the Windows monitoring function as follows.
- Open "Control Panel," click "Hardware and Sound," and then click "Sound."
* | If the icon view is selected for the Control Panel, click "Sound." |
- In "Recording," select VE-8's "IN," and click "Properties."
* | If the above WAVE ports cannot be selected, a problem may have occurred. Refer to "Troubleshooting." |
- Open the "Listen" tab, and clear the check box "Listen to this device."
- Click [OK] to close "Properties."
- Click [OK] to close "Sound."
- Audio clicks and pops occur in the playback or recording immediately after the system has started up, or immediately after the computer has been woken from a Sleep state
- Wait a few moments before you perform playback or recording.
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- Clicks or pops may occur in the sound if a LAN is operating
- Try disabling the LAN in the Device Manager.
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- Was your computer experiencing a heavy processing load?
- If your computer was experiencing a heavy processing load while the VE-8 was being used, the VE-8 may no longer operate correctly. If this occurs, stop the playback or recording, then try starting playback or recording over again.
If you are still unable to play back or record, quit all programs that are using the VE-8, then turn the VE-8 off and then on again.
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